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Questions about your order, your cat, or anything else — we'll get back to you fast.
Reach out any time
We're a small Australian team and we take customer support seriously. No bots, no runaround — just a real person who will actually help.
Email us
The best way to reach us.
hello@siplycat.com.au
Response time
We aim to respond within
1–2 business days.
Australian owned
We're based in Australia — your consumer rights and our obligations are under Australian Consumer Law.
Real responses from a real person
1–2 business day reply time
Order issues resolved without hassle
Protected by Australian Consumer Law
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